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Counselling and Therapy

The Counselling Centre


Welcome to The Counselling Centre's FAQ page. If you have questions not addressed below, feel free to contact us directly.

General Information

Q: What services does The Counselling Centre provide?

A: We offer a range of psychotherapy services, including individual therapy, couples counseling and family therapy. Our experienced therapists are trained to address various mental health concerns. For a complete list of services, see Our Services page.


Q: How can I schedule an appointment?

A: To schedule an appointment, please visit our Contact page, call our office , or email any time. Our friendly staff will assist you in finding a suitable time with one of our therapists.


Q: What types of issues do your therapists specialize in?

A: Our therapists are trained to address a wide range of issues, including anxiety, depression, relationship problems, stress management, grief, trauma, and more. For a complete list of services, see Our Services page. We tailor our approach to meet each client's unique needs.

Q: How can I schedule an appointment?

A: To schedule an appointment, please contact us at 647-812-0462 or email us at We will be happy to assist you in setting up a convenient time for your therapy sessions.


Q: Are your fees covered by insurance?

A: Our counselling services are covered by most or all extended health plans that cover Registered Social Work. Please check with your insurance company with respect to your coverage.

Therapy Process

Q: How long does a typical therapy session last?

A: Sessions are typically 50 minutes. The frequency and duration of therapy is up to you, and is based on your individual needs and goals.

Q: How many sessions will I need?

A: The number of sessions varies depending on individual circumstances. Some issues can be resolved in one or two sessions and others require more time. During your initial consultation, you and your therapist may discuss your goals and create a personalized treatment plan, including an estimate of the duration.


Confidentiality and Privacy

Q: How is my privacy protected?

A: We adhere to strict confidentiality standards. Information shared during therapy is kept confidential within legal and ethical limits. We prioritize your privacy and maintain a secure environment for your well-being.

Remote Therapy

Q: Does The Counselling Centre provide counseling near me?

A: The Counselling Centre is conveniently located in Toronto and Thornhill, and our therapists also provide sessions online.

Q: Do you offer remote therapy options?

A: Yes, we offer therapy securely over Zoom for clients who prefer remote sessions. 

We hope these FAQs provide valuable information about our clinic. If you have further questions or are ready to take the next step in your mental health journey, please don't hesitate to reach out. Your well-being is our priority.

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